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Anger in the Air: Combating the Air Rage Phenomenon

Joyce A. Hunter




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 | #4959391 in Books |  Hunter Joyce A |  2009-06-28 | Ingredients: Example Ingredients | Original language:English | PDF # 1 |  9.21 x.56 x6.14l,1.10 | File type: PDF | 236 pages

 | Anger in the Air Combating the Air Rage Phenomenon

||0 of 2 people found the following review helpful.| Anger in the Air - a great read|By Gail Hercule|What a great read. Having flown since the early 1960's and most recently last month, I saw and experienced what Dr. Hunter described in her book. As goes society goes its behavior. I wanted to finish the book on my last flight but feared taking it out of my purse as it may cause unwanted attention as I was sitting next to two very| |'This book, Anger in the Air, is not only a highly polished investigation of the causes of, and what can be done to prevent, air rage incidents, but also a really gripping read. Dr Hunter writes with academic rigour but with the pace of a good thriller.' RoSPA

The new realities of airline travel came into full focus after the September 11 terrorist attacks. These horrific events escalated air rage incidents by 400%, but more importantly they put the entire airline industry under the spotlight. In subsequent years, the general public began to voice frustrations with the industry in very dramatic ways, a marked shift in consumer behavior from that of before 9/11. The International Transport Workers Federation responded with a ca...

You can specify the type of files you want, for your gadget.Anger in the Air: Combating the Air Rage Phenomenon   |  Joyce A. Hunter. Which are the reasons I like to read books. Great story by a great author.

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