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The ETTO Principle: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong

Erik Hollnagel




[PDF.qo16] The ETTO Principle: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong

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 | #1794456 in Books |  Ashgate |  2009-06-30 |  2009-05-28 | Original language:English | PDF # 1 |  9.21 x.37 x6.14l,.70 | File type: PDF | 162 pages

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||1 of 1 people found the following review helpful.| Useful review of decision making in organizations|By White Wolf|Hollnagel describes a general principle, the efficiency-thoroughness trade-off (ETTO), that he believes almost all decision makers use. ETTO means that people and organizations routinely make choices between being efficient and being thorough. For example, if demand for production is high, thoroughness (time and ot| |'This author isn't afraid to identify some of the elephants in the room of safety and supports his position with technical references.' --Safety WA, February 2014|About the Author|Erik Hollnagel (PhD, Psychology) is Profes

Accident investigation and risk assessment have for decades focused on the human factor, particularly 'human error'. Countless books and papers have been written about how to identify, classify, eliminate, prevent and compensate for it. This bias towards the study of performance failures, leads to a neglect of normal or 'error-free' performance and the assumption that as failures and successes have different origins there is little to be gained from studying them togethe...

You can specify the type of files you want, for your gadget.The ETTO Principle: Efficiency-Thoroughness Trade-Off: Why Things That Go Right Sometimes Go Wrong   |  Erik Hollnagel. I really enjoyed this book and have already told so many people about it!

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